FAQS
You asked, we answered
Seriously Sassy only used top quality products. Although we are a home based business we utilise commercial grade equipment and printing processes. We provide full colour Sublimation printing on a wide range of specially treated products along with Heat Transfer Vinyl (HTV) for a huge range range of products like t-shirts and other clothing.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept online payment, Cards, Cash and EFT.
DYE Sublimation Products
Dye sublimation printing process involves the use of a special dye ink that sublimates when it is introduced to high temperatures. This ink is first printed onto a transfer paper via a digital printer and then this printed image is transferred onto a polyester garment or polymer coated substrate ( like a Coffee Mug) using heat and pressure. The ink reacts to the heat by “sublimating” in that it changes from a solid state into a gas state (thereby skipping the liquid state entirely). The dye then bonds with the polyester fabric or polymer coated substrate to create a vivid, textureless, and permanent digital print.
This process not only yields vivid print colors that are washfast and durable but it also allows you to print photographic or color-complex graphics accurately.
With dye sublimation printing, you can “sublimate” your design onto white polyester garments or specialised polymer coated substrates only. You can produce your graphic as a traditional front, back,or sleeve print location on white poly shirts.
It is important to note that with “All-Over” dye sublimation printing, there are inconsistencies that will occur from print to print. This makes each printed garment a truly “One Off” piece where it will have some variation relative to the other prints throughout the run so that no two prints are exactly the same. The most common inconsistency that will occur is in the form of white wrinkles in the fabric that are most likely to appear along seams, near the collar, or around the arm pit area. Another inconsistency that can occur is called “ghosting”. This happens when the dye gas settles into the fabric in unintended areas. Generally, when ghosting occurs it will create color shadows along edges of elements within your design.
These inconsistencies are part of the nature of the dye sublimation process and there’s nothing that can be done to prevent them. For this reason, we do not issue refunds or discounts for any of these kinds of issues with dye sublimation orders.
Dark or coloured Clothing Options
At Seriously Sassy we also offer printing services for dark or coloured Clothing. To do this we use Heat Transfer Vinyl (HTV) or Digital Transfer Prints. We have a large range of coloured HTV to choose.
Disclaimer
*With dye sublimation orders, there will be some inconsistencies that occur from print to print. For example, white wrinkles can appear where the garment was not laying perfectly flat. These types of issues are most likely going to happen along seams, around collar, or around the arm pit area and also along the edges of stubby coolers. Also, “ghosting” can occur where the dye gas settles into surrounding elements within the design and if this occurs it may result in some unintentional color shadowing within the design.
All personalised products are to be paid in full prior to any design work or printing being undertaken by Seriously Sassy.
We do not issue refunds/discounts or accept returns for orders that have these types of issues.
*ALL DYE SUBLIMATION SALES ARE FINAL
*ALL PERSONALISED PRODUCT SALES ARE FINAL AND NO RETURNS OR REFUNDS WILL BE GIVEN UNLESS THE PRODUCT IS DEEMED FAULTY BY SERIOUSLY SASSY